Jonathan Mak - OpenRoad Lexus Richmond

We would like to comment on the outstanding customer service received by Jonathan Mak, Salesperson .OpenRoad Lexus Richmond . We have interfaced with countless sales representatives from multiple dealers over our lifetimes. Without a doubt, Jonathan has been the best sales person we have dealt with in many years. From our first call to him, he was professional and responded to us quickly regarding a sport car we were interested in. He worked well with us to discuss our needs and quickly followed through showing exactly what we wanted in a car that was in stock at the dealership. Everything he did was honest, straight forward and he delivered on our expectations, right through to the delivery of our shiny, new NX 200T as well as subsequent follow-up to ensure we were happy customers. We sincerely hope Lexus will work to hire employees like Jonathan to represent the excellence of Lexus.....