We offer open and honest discussions about pricing and financing in an effort to always improve upon the customer-centric experiences we provide. Our frank and transparent approach speaks to the respect and loyalty we seek to build with every customer relationship.
Serving the Community
The strength of our group gives customers and our brand manufacturers the confidence they need to trust us and feel secure with the OpenRoad brand. It also empowers us to meaningfully engage with and positively impact the communities we serve through events, sponsorships and charitable efforts.
OpenRoad Lexus Richmond
OpenRoad Lexus has served the Lower Mainland for since 1991 and with much support from the community, we have achieved the title of #1 volume Lexus retailer in British Columbia every year since.
In addition to that, OpenRoad Lexus has also achieved numerous "Pursuit of Excellence" awards from Lexus Canada, most recently winning 2022 Pursuit of Excellence. Our new facility is designed to exceed Lexus International's Platinum standard with a 69,000 sq foot state-of-the-art luxury dealership located in the Richmond Auto Mall.
This makes OpenRoad Lexus Richmond one of the largest Lexus retailers in Canada. Our facility was built with the environment in mind and our initiatives were recognized, earning us a Silver LEED certification. Not only does this amazing facility have the size and environmental benefits, but we are also able to serve you better with features such as: the Lexus Café, rooftop parking for 100 vehicles, 20-vehicle showroom, second story F Sport Performance vehicle showroom, state-of-the-art guest lounge with a relaxation zen centre, 28-vehicle service shop laboratory with in-ground hoists, a full service vehicle detail department and Lexus Tire Centre.
A vehicle means something different to everyone.
A minivan is different from a four-door or a two-door the same way a used vehicle is different from a new supercar or a leased luxury vehicle. Options for accessing vehicles are also expanding beyond ownership or leasing. The possibilities are endless, narrowed only by each customer's purpose and personality.
We at OpenRoad Auto Group understand this. We come out of a lineage of leaders who've been deeply involved in the automotive industry for nearly a century. Our history of continuous improvement and reaching targets has enabled us to believe in the possibilities of a limitless future for both ourselves and our customers.
Since launching our identity as OpenRoad Auto Group in 2000, we have grown to be the largest-volume automotive retail group in British Columbia. More importantly, though, we are proud to be recognized as an automotive group that is committed to modernizing the car buying and ownership experience.
Looking into the future, for our customers and ourselves, we see Unlimited Possibilities Ahead.
We serve our customers with 21 brands at 26 locations. Our breadth and depth of products and services ensure that every customer gets into the right vehicle. Ongoing training for our staff in product knowledge and hospitality creates a consistent customer experience for our guests as we help them navigate through a sea of options.
As new vehicles develop and technologies emerge, we are prepared to meet these challenges and seize upon opportunities with bold initiatives.